About Us

Fast, Reliable, Competitive


Mission Statement

Illawarra Catering Equipment (ICE) is one of Australia's favourite kitchen and catering superstore destination. Suppliers of commercial equipment and hospitality supplies. We pride ourselves on the principal that our customers always come first and ordering online is easy. Our primary goal is to offer our customers end to end hospitality solutions to suit their business needs. Offering diverse quality products, uniform packaging, great reliable brands and very competitive pricing. Our customers are used to the full servicing of equipment, installation and hospitality service products, with on-site factory manufacturing stainless steel benches and custom cooktops and exhaust hoods, ventilation hoods and more...

Understanding your Business Needs

Illawarra Catering Equipment (ICE) has a combined 42 years of experience in the hospitality industry. Our specialties are complete kitchen, restaurant and bar fit-outs, installation of refrigeration, catering equipment sales and reliable servicing. Our online ordering is an addition to our quality offering - providing end to end solutions for all catering needs. With major fitouts under our belts our team loves designing and constructing domestic, commercial and architectural solutions, through to supplying cutlery, crockery, pans, utensils and anything your kitchen, function centre and/or bar needs.

Illawarra Catering Equipment (ICE) is the only company in the Illawarra region that gives you sales, training, servicing, spare parts and construction in custom design kitchens, bars, hotels, aged care, restaurants etc with all work carried out in-house with specialist designers, engineers and technicians. This gives us greater control in the quality of service we provide and also means our customers only deal with Illawarra Catering Equipment, not any outsourced companies. 

ICE Group have several distribution centres and pick up points in West of Sydney, Melbourne, Western Australia and Queensland where you can arrange a pick of larger items after your purchase. 

Retail Solutions

Illawarra Catering Equipment (ICE) offers a complete hospitality solutions to our customers by providing solutions at very competitive prices. We offer on-site factory manufacturing stainless steel benches and custom refrigeration. 

In addition to our commercial equipment, sales and service, our buying power enables us to provide personalised wine glass engraving service, shot glasses or beer mugs, laser engraved chopping boards and personalised serving trays. Come visit our showroom or contact one of our representatives today.

Service & Repair Division

Preventative Maintenance & Asset Management Programs are tailored to meet our customer’s requirements. The program concentrates on key aspects of maintaining equipment to Australian Standards.

Maintenance & Repair Programs

  • Recommended equipment service periods used as a basis for maintenance cycles
  • Assets bundled into “sensible” groups
  • Facility notified in advance of maintenance period
  • Pre-approved dollar limit for conducting repairs outside of maintenance contract scope
Our tailored aged repair and maintenance service ensures that we uphold the individual needs of our customer’s facilities.